Responsible Gaming
Gaming Should Be Fun, Not a Financial Solution
Online pokies and casino gaming are forms of entertainment designed for enjoyment. They should never be viewed as a way to earn money or solve financial problems. The odds are always in favour of the house, and losses are a normal part of gaming. Please gamble responsibly and only with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your state/territory) to participate in online pokies and casino gaming in Australia. We are committed to preventing underage gambling. If you are under 18, please do not access our gaming services.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Chasing losses by gambling more to recover money lost
- Spending more time and money on gambling than intended
- Hiding gambling activities or lying about the amount gambled
- Feeling anxious or irritable when trying to reduce or stop gambling
- Using gambling to escape problems, stress, or negative emotions
- Borrowing money or going into debt to fund gambling
- Neglecting family, work, or personal responsibilities due to gambling
- Unsuccessful attempts to cut back or stop gambling
- Relationships suffering due to gambling behaviour
- Financial difficulties or inability to pay bills
If you experience any of these signs, please seek help immediately.
Self-Help Tools & Safer Gaming Features
Most reputable online gaming platforms offer tools to help you maintain control:
- Deposit Limits: Set a daily, weekly, or monthly limit on the amount you can deposit
- Loss Limits: Set a maximum amount you're willing to lose in a session
- Time-Out/Reality Checks: Take mandatory breaks with reminders of time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms
- Account Closure: Permanently close your gaming account if needed
Use these tools to set boundaries that protect your wellbeing and finances.
Support Organisations & Helplines
If you or someone you know needs help with problem gambling, the following organisations provide free, confidential support:
Australia
- Gambling Help Online – Free counselling and support for problem gambling in Australia
www.gamblinghelponline.org.au
1800 858 858 (free call from landline or mobile)
International Support
- UK – GamCare – Support and counselling for problem gamblers
www.gamcare.org.uk - UK – GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk - Canada – Responsible Gambling Council
www.responsiblegambling.org - USA – National Council on Problem Gambling
www.ncpgambling.org
1-800-522-4700 (confidential helpline)
If You Need Help
Don't suffer in silence. Problem gambling is treatable, and support is available. If you are struggling with gambling or concerned about someone else, please reach out to one of the organisations listed above. They provide free, confidential support and can help you regain control.
Your wellbeing is our priority. Contact Gambling Help Online today on 1800 858 858.